WEBSITE TRAVEL – DATA PROTECTION POLICY
In this document, “Website Travel”, “we”, “our”, or “us”refers to Global Travel Marketplace Pty Ltd (ABN 59 673 407 317) trading as Website Travel and we are responsible for your personal data – our relevant contact details are at the end of this notice.
Our Data Protection Policy refers to our commitment to treat information received by us from Agents or Operators or from any other source including employees, customers, other stakeholders and interested parties with the utmost care and confidentiality.
With this policy, we ensure that we gather, store and handle data fairly, transparently and in compliance with the principles set out in the EU General Data Protection Rules (EU GDPR), the Australian Privacy Principles (APP) and other Data Protection legislation as is applicable.
SCOPE
This policy refers to primarily travel agents and travel suppliers but also our employees, job candidates and other parties that provide us with data.
WHO IS COVERED UNDER THE DATA PROTECTION POLICY
Employees of Website Travel and its subsidiaries and associated corporate entities must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may be entitled to lawful access to the data we hold.
POLICY ELEMENTS
The core of our business is to receive, process and retain data on behalf of agents, suppliers, booking systems and their customers so that travel related contracts can be lawfully and easily completed. The data we receive includes offline and online data that makes a person identifiable such as names, addresses, usernames, passwords, digital footprints, photographs, financial data, personal identifier numbers such as social security or drivers licence numbers and so on.
Website Travel collects this information in a transparent way and only with the full cooperation and knowledge of agents, suppliers, their customers and other parties referred to above.
Our data will be:
• Accurate and kept up to date
• Collected fairly and for lawful purposes only
• Processed by the Website Travel within its legal and moral boundaries
• Protected against any unauthorised or illegal access by internal or external parties
Our data will not be:
• Communicated informally
• Stored for more than the time appropriate for the data involved
• Transferred to organisations, states or countries that do not have adequate data protection policies
• Distributed to any party other than the one’s agreed upon by the data’s owner
In addition to ways of handling the data Website Travel has direct obligations towards people to whom the data belongs. Specifically, we must, upon request:
• Let persons know which of their data is collected
• Inform people how we will process their data
• Inform people about who has access to their information
• Have provisions and contingencies in cases of lost, corrupted or compromised data
• Allow people to request that we modify, erase, reduce or correct data contained on our databases
ACTIONS
To exercise data protection, we are committed to:
• Restrict and monitor access to sensitive data
• Develop transparent data collection procedures
• Train employees in online privacy and security measures
• Build secure networks to protect online data from cyberattacks
• Establish clear procedures for reporting privacy breaches or data misuse
• Include contract clauses or communicate statements on how we handle data
• Require agents, suppliers and booking systems to provide confirmation that they comply with the APP and the EU GDPR.
• Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc)
DISCIPLINARY CONSEQUENCES
All principles described in this policy must be strictly adhered to. A breach of data protection guidelines is treated very seriously by us and may involve disciplinary and possible legal action.
